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Terms and Conditions

 

COMPANY INFORMATION

NORM INTERIOR LLC

UIN: 811929994, a company established and operating under the laws of Republic of Kosovo, with its legal seat in Prizren, Rruga Saraçët, Nr.13 20000 Prizren, Kosovo.

 

1. TERMS AND CONDITIONS

1.1 The following terms and conditions apply to all orders placed by the customer (hereinafter referred to as "you") in our company store, website, mobile website, social media platform or mobile application (jointly hereinafter referred to as "NORM INTERIOR").

 

1.2 NORM INTERIOR reserves the right to make changes to the terms and conditions.

 

1.3 By continuing to access or use our website after paying attention to our terms and conditions, you agree to our terms and conditions; you agree to be bound by our terms. If you do not agree to the terms, completely or in part, please do not continue with purchase.

 

2. ORDERING / CONCLUSION OF CONTRACT

2.1 Once you have placed the order it is considered that you have entered into a contract and all the "Terms&Conditions" contained herein shall be applicable to you.

 

2.2 Once you have placed your order, if you have given us your email address through the order process, you will receive an email confirmation of your order.

 

2.3 NORM INTERIOR, will fulfill the order in accordance with your confirmation (email confirmation) and upon confirmation, full payment of the order is required.

 

2.4 If for any reason we are unable to fulfill your order, we will let you know at the earliest opportunity. In such events, if we have already received payment for the order, we will refund the applicable amount, using the same method used to make the payment. If, for any reason, alternative arrangements are necessary, we will notify you and ask you to contact Norm Interior

 

3. CONTACT INFORMATION

WhatsApp | Viber: +383 45 897 180

Email: studio@norminterior.com

Instagram @norm_interior | Facebook: @norminterior

Address: Str. Ukë Bytyqi, Innovation and Training Park ITP / Prizren

 

4. PRODUCTS

4.1 If our products are not in stock, you can order them as pre-order, and you will be notified when the products are ready to ship.

 

4.2 The Customer understands that there may be slight differences in color, due to the different color settings in different monitors/screens.

 


5. SHIPPING POLICY

5.1 The shipping of the products can only happen during weekdays (Monday-Friday).

5.2 The customer will receive a tracking number (waybill) for his/her order once the product(s) is/are shipped (its preferable to track your order very often).

 

5.3 The Express Posts typically write the estimated delivery date a few days later than the actual delivery date in case of emergencies, which means that the product will arrive earlier and that the customer should not be alarmed.

 

5.4 The shipping takes usually 3-4 working days (not including your customs process that might take a few days depending on how soon you pay your custom fees)